1. How does the Pro-X cleaning process deliver better results?
Answer: Our system starts with a floor solvent which helps lift years of dirt and grime. Second, we power scrub the tile/grout. Next, we steam clean it using high-pressure. Finally, another tool is brought in to clean around edges, fully rinse, and dry the floor.
2. Do you move furniture?
Answer: We prefer to clean open and exposed flooring. Moving furniture increases the likelihood of scratching the floor or breaking something. We will happily move items such as dining room tables or sofas that can slide.
3. Do you sell me additional treatments or services during the visit?
Answer: Absolutely NOT.
4. Do you need access to water at the property?
Answer: Yes. A regular outdoor garden faucet is all that's needed.
5. Do you need access to power (electricity) at the property?
Answer: No, not necessarily if there is natural light. Our scrubbing tool requires power, but it isn't critically needed.
6. My cleaning project doesn't really fall into your Flat Rate Pricing. What should I do?
Answer: Call or text Pro-X at 405-607-9800 for a quick quote over the phone.
7. Do you clean vertical shower tiles as well?
Answer: Unfortunately, no. We only clean flooring.
8. How soon can I walk on the floor after it's cleaned?
Answer: You can walk on the freshly-rinsed floor nearly immediately unless it's being sealed as well. If sealed, it will need a minimum of 2-hours with no foot traffic to set.
9. What is grout sealing?
Answer: Sealing provides a layer of protection against possible grout staining from spills or general dirt. It fills in the millions of pores and extends the time your grout will look clean. It is applied to each grout line and needs to be allowed to set for two hours after application. If you'd like the grout sealed, please make that selection at the time of booking so your appointment slot allocates enough time.
10. My grout is color-sealed. Can it be cleaned?
Answer: We Do Not clean color-sealed grout (may also be known as painted grout). This is grout that has been painted with coloring at some point after it was laid, not the original factory-dyed color. The combination of high pressure, cleaning solution, and heat will peal some of that added coloring out. We recommend finding a tile cleaning company that offers color sealing (Pro-X does not) so that they can strip and color in the grout lines again.
IMPORTANT: We may be able to tell if your grout is color sealed and decline to proceed with the job. However, there are occasions where it is unclear and we require that the client notify us. If you fail to notify us about the presence of color sealer, we will not take any responsibility for some of that sealer pealing out during the cleaning process.
11. Do you clean natural stone tile?
Answer: Yes, we can do Travertine, Slate, and Limestone tile. We do not clean Granite or Marble.
Book by Call/Text:
We offer flat rate pricing for homes under 2,500 square feet in total size. For larger homes, contact us for a personalized quote. Please contact us via phone, text, or email if your project doesn't fall into one of the options below.
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Do your tile floors look darkened and worn out? Do your feet turn black after walking across them? Being naturally porous, tile and grout offer the perfect hiding spot for dirt, grease, and grime.
The great news is that it's not too late! Having your floors professionally deep cleaned can help restore their original beauty.
We use the finest cleaning products in the world along with a finely-tuned, step-by-step system proven to produce the best results possible.